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Subprocessors

Appraiser Machine relies on a small set of trusted third-party services to deliver the product. Each one processes customer data only for the purpose described below, under the terms of its own Data Processing Addendum (DPA).

Last updated: April 16, 2026. We provide at least 15 days' notice before adding a new subprocessor that processes customer PII.

Anthropic

AI Judgment Analysis on QC review (Step 2). Borrower name, lender name, loan number, and case number are tokenized before transmission. The full PDF is not sent when local extraction is sufficient. Step 1 (deterministic local QC) does not use Anthropic.

Data categories
  • Appraisal report narrative sections
  • Extracted structured comp data (PII redacted)
  • Internal feedback messages (employee submissions only)
Anthropic does not use API inputs or outputs to train models. Data retained ≤30 days for trust-and-safety monitoring, then deleted. Encryption in transit via TLS.

Google Gemini (Property Data lookup)

Public-records property lookup. When you click "Property Data" on an order, the property address is sent to Google's Gemini model with Search grounding to retrieve publicly-available records (county assessor, tax records, MLS listings, Zillow, etc.) and extract structured fields like year built, GLA, last sale price, and tax assessed value. No borrower info, loan number, or order metadata is sent — just the address, like typing it into Zillow yourself.

Data categories
  • Property addresses (street + city + state + zip + county)
  • Public-records text returned by Google Search (extraction step)
Location
United States
Vendor DPA / Privacy
Separate service from Google Maps (which we use for address autocomplete). Both are covered under Google Cloud's DPA. Gemini API does not use customer prompts to train its models.

Supabase

Primary database (PostgreSQL with Row-Level Security), object storage, and authentication primitives. All customer data lives here, scoped by company_id.

Data categories
  • Order, client, invoice, and report records
  • Uploaded report PDFs and workfiles
  • User profiles and role assignments
Location
United States (us-east-1)
Vendor DPA / Privacy

Clerk

Authentication, session management, and organization membership.

Data categories
  • Email addresses
  • Names
  • Authentication tokens
Location
United States
Vendor DPA / Privacy

Vercel

Hosting platform for the web application. Customer data passes through Vercel's edge during request handling but is not persistently stored there.

Data categories
  • Request/response payloads in-flight
  • Operational logs (sanitized)
Location
United States (multi-region edge)
Vendor DPA / Privacy

Stripe

Subscription billing and payment processing. Card data is collected and stored by Stripe directly — Appraiser Machine never sees raw card numbers.

Data categories
  • Customer billing email/name
  • Payment methods (Stripe-hosted)
  • Subscription/invoice records
Location
United States
Vendor DPA / Privacy

Google (Maps & Places)

Address autocomplete and geocoding for property records.

Data categories
  • Property addresses (autocomplete strings)
Location
United States
Vendor DPA / Privacy

Resend

Transactional email delivery (order updates, invoices, drip campaigns).

Data categories
  • Recipient email addresses
  • Email message content
Location
United States
Vendor DPA / Privacy

Twilio (SMS)

SMS notifications when enabled by the company.

Data categories
  • Phone numbers
  • SMS message content
Location
United States
Vendor DPA / Privacy

Sentry

Error monitoring with PII fields scrubbed before transmission.

Data categories
  • Stack traces
  • User agent strings
  • Request paths (no body content)
Location
United States
Vendor DPA / Privacy

Questions?

Email support@appraisermachine.com for AMC-style audit requests, written DPA copies, or to ask about a specific data flow.

See also our Privacy Policy and Security overview.

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Modern appraisal management software built for appraisers who want to run an organized, professional practice.

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